Contact us
To help put you in touch with the right person, choose from the menu below for the appropriate contact details.
Please click here for a list of the most frequently asked questions.
Quote Acceptance Line
Customer Services
Manage your policy with MyAccount:
MyAccount makes viewing and managing your policy online easy.
See full details of our charges and fees.
Manage your policy
Messaging is currently closed.
Mon-Fri 7am-8:30pm,
Sat-Sun 9am-5:30pm
If your query isn't urgent, you can contact us using our Customer Contact Form and we'll aim to respond within 24-48 hours.
Customer Contact FormBank Holiday, Christmas & New Year's opening hours
Click here to contact us regarding your safe driver policy
Click here to send us proof of your No Claims Bonus
We will be verifying this information with your previous insurer.
Claims Department
Looking to report a new claim?
Telephone: 0333 220 2041
Weekdays 8am-8pm,
Saturday 9am-4pm,
Sunday 10am-4pm
Looking to speak to us about an existing claim?
Telephone: 0333 220 2041
Weekdays 8am-6pm,
Saturday 9am-4pm,
Sunday 10am-4pm
Bank Holiday, Christmas & New Year's opening hours
Hit by someone insured by Bell?
Telephone: 0333 220 2050
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Renewals
Messaging is currently closed.
Messaging opening hours
Mon-Fri 7am-8:30pm,
Sat-Sun 9am-5:30pm
Bank holidays, Christmas & New Years subject to change
If your query isn't urgent, you can contact us using our Customer Contact Form and we'll aim to respond within 24-48 hours.
Customer Contact FormGive us a call
Safe Driver Policy
Telephone: 0333 220 2022
Standard Policy
Telephone: 0333 222 6717
Weekdays 8am-6pm,
Saturday 9am-3pm,
Sunday 9:30am-4pm.
Best time to call: Midday to 4pm.
Bank Holiday, Christmas & New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Update your policy
You can make a change or get a quote to make a change to your policy online, including:
- Change your vehicle or add a temporary vehicle
- Update, add or remove drivers on your policy
- Change the address on your policy
Calling from abroad
If you need to contact Bell whilst abroad, please dial the following number.
Telephone: +44 29 2060 1295
24 hour emergency helplines
Accident recovery
Freephone: 0800 600 840
Open 24 hours a day
24 hour theft tracking system (Safe Driver Scheme only)
Telephone: 0333 2020 004
Open 24 hours a day
Firstly call the police to report your car stolen, and ask for a police incident number.
Glass repair line
Telephone: 0333 220 2028
Open 24 hours a day
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Breakdown Service
For customers who have bought the additional breakdown product.
Click hereOpen 24 hours a day
Other ways to contact Bell
Postal address
Ty Admiral, David Street, Cardiff, CF10 2AA.
You can contact us using our secure email form.
Press Office
Contact our Press office team.
Job Vacancies
For information on current career opportunities with Bell, telephone our recruitment hotline on 0800 118 1619 or click this link to view jobs online.
Glass repairs
New Windscreen ClaimGlass repair line
Telephone: 0333 220 2028
Calls to 03 numbers will cost no more than calls to national geographic numbers ( starting 01 or 02) from both mobiles and landlines.
Proof of No Claims Bonus
Have you sent us your motor insurance proof of No Claims Bonus? If not, please click here to update it online.
Update your proof of bonusUpdate your policy
You can make a change or get a quote to make a change to your policy online, including.
- Change your vehicle or add a temporary vehicle
- Update, add or remove drivers on your policy
- Change the address on your policy
And much more.
Update your policyBell is a trading name of EUI Limited. (Reg No: 02686904). EUI Limited is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 309378). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. EUI Limited acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request.
Admiral Group plc is registered in England and Wales at Tŷ Admiral, David Street, Cardiff. CF10 2EH (Reg No: 03849958).